Welcome to OX Fitness ("we," "our," "us").

We are committed to safeguarding your privacy and ensuring that any personal data you provide to us is protected. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our website https://oxfitness.net (the “Site”), use our services, or interact with us in any other way. We take your privacy seriously and comply with relevant data protection regulations.

1. Information We Collect

We collect various types of information, both personal and non-personal, to provide and improve our services, respond to your inquiries, and ensure a high-quality experience with OX Fitness.

a. Personal Information:

We may collect personally identifiable information (PII) that you voluntarily provide to us in the following situations:

Account Creation: When you sign up for fitness coaching programs, personal training, or any of our services, we collect your name, email address, phone number, payment details, and other relevant data to manage your account.

Purchases: When you make purchases on our Site, we collect billing information such as your credit card number, billing address, and transaction details.

Communications: When you contact us through our Site, via email, or through any customer support channels, we collect your contact information and any other details necessary to respond to your inquiries or requests.

Newsletter Subscription: When you opt-in to receive updates, newsletters, or promotional materials, we collect your email address and any additional information you provide.

Promotions, Surveys, or Challenges: When you participate in promotions, challenges, or surveys, we collect relevant information such as your contact details, responses, and any data needed to facilitate the promotion.

b. Non-Personal Information:

We also collect non-personal information automatically as you interact with our Site. This includes but is not limited to:

Device Information: Details about the device you use to access the Site, such as hardware model, operating system version, browser type, and unique device identifiers.

Usage Data: Information about how you use the Site, such as the pages you visit, the time spent on those pages, the links you click, and other interaction data.

IP Address and Log Data: We may collect your IP address, geolocation data, browser type, internet service provider (ISP), referring/exit pages, and time and date stamps.

Cookies and Tracking Technologies: We may use cookies, web beacons, and other tracking technologies to collect and store information about your preferences and how you navigate through our Site.

2. How We Use Your Information

We use the information we collect to provide, improve, and personalize our services, communicate with you, and comply with legal obligations. Specifically, we use your information for the following purposes:

Service Delivery: To create and manage your account, process payments, and deliver the services you have requested, including fitness coaching programs and personal training services.

Customer Support: To respond to your inquiries, resolve issues, and provide technical support or other customer service functions.

Transaction Processing: To process transactions and send you relevant information, such as purchase confirmations, invoices, and receipts.

Personalization and Improvement: To personalize your experience by recommending programs or services that match your fitness goals and to analyze usage data to improve our Site’s functionality and service offerings.

Marketing and Communication: To send you marketing materials, newsletters, special offers, and promotions, provided you have opted in to receive such communications. You can opt out at any time.

Security and Fraud Prevention: To protect the security of our Site, detect and prevent fraudulent transactions, unauthorized activities, or breaches of our Terms of Service.

Legal Compliance: To comply with legal obligations, resolve disputes, and enforce our agreements.

3. How We Share Your Information

We respect your privacy and do not sell or trade your personal information. However, in certain circumstances, we may share your data as follows:

a. Service Providers:

We may engage third-party service providers to perform various services on our behalf, including but not limited to:

Payment processing

Hosting services

Data analysis and storage

Email and communication delivery

Marketing and customer support

These service providers have access to your personal information only to the extent necessary to perform their tasks and are contractually obligated to maintain the confidentiality and security of your data.

b. Business Transfers:

In the event of a merger, acquisition, or asset sale, your personal information may be transferred to the acquiring entity as part of the business transaction. We will notify you of such changes in ownership or control of your personal information.

c. Legal Disclosures:

We may disclose your personal information to governmental authorities or other third parties when required to do so by law, in response to court orders, subpoenas, or other legal processes, or if we believe in good faith that such disclosure is necessary to:

Comply with legal obligations

Protect our rights, property, or safety, or that of our customers or others

Prevent or investigate possible wrongdoing related to the Site or services

4. Data Security

We implement commercially reasonable technical, administrative, and physical security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include encryption, firewalls, secure servers, and access controls. However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

5. Your Privacy Rights

Depending on your location and the applicable laws, you may have certain rights regarding the personal information we hold about you, including:

Right to Access: You may request a copy of the personal information we hold about you.

Right to Rectification: You may request that we correct any inaccurate or incomplete information.

Right to Erasure: You may request that we delete your personal information, subject to certain exceptions.

Right to Restriction: You may request that we limit the processing of your personal information under certain circumstances.

Right to Data Portability: You may request a copy of your personal information in a structured, commonly used format.

Right to Object: You may object to the processing of your personal information, particularly for direct marketing purposes.

To exercise these rights, please contact us using the details provided below.

6. Third-Party Links

Our Site may contain links to third-party websites or services that are not operated by OX Fitness. We are not responsible for the privacy practices or the content of these external websites. We encourage you to review the privacy policies of any third-party websites you visit.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, regulatory, or operational reasons. When we make changes, we will post the revised policy on this page and update the “Last Updated” date at the top. We encourage you to review this page periodically for the latest information on our privacy practices.

8. Children's Privacy

OX Fitness does not knowingly collect personal information from individuals under the age of 13. Our services are intended for adults and children over 13 with parental consent. If we become aware that we have collected personal information from a child under 13 without verification of parental consent, we will take steps to delete such information from our records.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or the handling of your personal information, please contact us at:

OX Fitness

Address: 67 South Higley Road Suite 110, Gilbert, AZ 85296 Morrison Ranch

Phone: (623) 212-3987